This ZP-1 comes with a five-year warranty from date of purchase.
This warranty covers any defects in material or workmanship under normal use during the warranty period.
During the warranty period we will repair or replace, at no charge, the ZP-1 or parts that prove defective because of improper material or workmanship, under normal use.
We will repair the product or faulty part at no charge, using new replacement parts.
The warranty period is five-years from date of purchase.
A replacement of the ZP-1 or part assumes the remaining warranty of the original purchase or two years from the date of replacement or repair, whichever is longer.
Any problem that is caused by abuse, misuse, or an act of nature is not covered (e.g. fire). Discoloration, deterioration or damage from normal wear and tear are not covered by this warranty. Consequential and incidental damages are not recoverable under this warranty.
Whilst the ZP-1 has been built on durability and strength and is reliable and robust, it is not indestructible.
To obtain warranty service, please email us on: firstname.lastname@example.org with:
If the item proves to be defective in workmanship or experiences a faulty part, we will repair or replace accordingly and work with you to resolve as quickly as possible.